Refund Policy

This policy explains return eligibility, timelines, and how refunds are issued.

1) Return window

Eligible items may be returned within 30 days of delivery.

2) Condition requirements

Returned items must be:

Unused and in resellable condition
Returned with original packaging and included accessories
Returned with proof of purchase (order number/receipt)

3) Items generally not eligible for return

Unless defective on arrival or required by law:

Gift cards and digital items
Clearance/final sale items
Items returned with signs of use, wear, missing parts, or damage
Certain hygiene/safety items once opened (if applicable)
Special-order/custom items (if applicable)
Items marked non-returnable on the product page

4) Start a return

Email support@safepaths.shop with:

Order number
Item(s) you want to return
Reason for return
Photos if damaged or incorrect

If approved, we’ll provide return instructions and (when needed) an RMA reference.
Please don’t ship returns without authorization, unidentified packages may be refused or delayed.

5) Return shipping costs

Change of mind / wrong item ordered: customer pays return shipping
Wrong item shipped / defective on arrival / transit damage: we cover reasonable return shipping after verification

6) Inspection & refund timing

After your return is delivered, inspection typically takes 5–7 business days. Approved refunds are issued to the original payment method. Banks may take 3–7 business days to post after we process the refund.

7) Order cancellations

If you cancel before shipment, we refund minus a 5% processing offset (non-recoverable payment processor fees). If the order has shipped, the return process applies.

8) Delivery issues

Report missing, damaged, or incorrect shipments within 7 days of delivery (or expected delivery date). Include photos when possible.

Returns Support
SAFE PATHS LLC (SAFE PATHS)
15271 SW 176 Lane, Miami, FL 33187
(352) 649-4206 • support@safepaths.shop